Help & Documentation

Find quick guides and FAQs.

Create Your Dialogix Account

Sign up with your email, set a password, choose your role and verify your email to begin using Dialogix.

accountregistrationsignup
4 steps

Reset Your Password

Recover access to your account from the sign‑in page or through your profile settings.

accountpasswordreset
2 steps

Understand the Classic Mode Workflow

Learn how Classic Mode operates with trackers logging contributions for fair participation.

classic-modeworkflowteacher
4 steps

Use the Automated Mode Workflow

Automated Mode manages a fair participation queue by letting students raise hands and advancing through the queue.

automated-modeworkflowqueue
5 steps

Use the Instructor Overlay

Learn to position and control the floating overlay that shows the current and next student during Automated Mode.

overlayautomated-modeteacher
3 steps

Join a Class with a Code

Use the six‑digit code from your instructor to join a live class session.

join-classstudent
2 steps

Raise and Lower Your Hand

Join or leave the participation queue in Automated Mode to signal readiness to contribute.

automated-modeparticipationstudent
2 steps

Serve as a Tracker in Classic Mode

If selected as a tracker, log classmates’ contributions accurately during Classic Mode sessions.

classic-modetrackerstudent
2 steps

Share Your Location for Attendance

Enable location services on your device when required to verify attendance.

attendancelocationstudent
3 steps

Understand Attendance Status Messages

Learn what each attendance status means during check‑in and how to respond.

attendancestudent
5 steps

Change Between Classic and Automated Mode

Switch your class between manual Classic Mode and the equitable Automated Mode.

classic-modeautomated-modeteacher
2 steps

Conduct an Automated Mode Session

Manage participation fairly using the queue, overlay controls and session settings.

automated-modesessionteacher
7 steps

Conduct a Classic Mode Session

Run your class with manual controls, choose trackers, adjust session settings and use cold call.

classic-modesessionteacher
4 steps

Configure a PowerPoint Clicker

Set up a USB or presentation remote to control queue actions in Automated Mode.

clickerautomated-modeteacher
4 steps

Create and Manage Seating Plans

Build a digital map of your classroom, assign students to seats, and save or randomize seating arrangements.

seating-planclassic-modeteacher
4 steps

Customize the Lockdown Message

Edit the message students see when they attempt to exit during Lockdown mode.

lockdownteacher
3 steps

Delete a Class

Permanently remove a class you no longer need. This action cannot be undone.

class-managementteacher
2 steps

Generate and Share Enrollment Codes

Create codes for students and teachers to join your course and share them securely.

enrollment-codeteacher
3 steps

Improve App Performance

Steps you can take to improve Dialogix performance on your device.

troubleshootingperformance
4 steps

Join Another Class as a Teacher

Use an enrollment code to join an existing course with instructor permissions.

join-classteacher
2 steps

Manage Class Sessions

Add extra sessions, adjust dates and times, or remove sessions you won’t hold.

session-managementteacher
4 steps

Manage Session Data

Review participation counts, update attendance, export session data or relaunch past sessions.

session-datateacher
3 steps

Edit or Remove Students

Update student names or emails and remove students who have dropped the course.

student-managementteacher
3 steps

Create a New Course

Set up your course shell, define dates, meeting patterns, and optionally import a roster.

course-creationteacher
5 steps

Fix Issues Joining a Class

Troubleshoot common reasons you may not be able to join a class.

troubleshootingjoin-class
3 steps

Fix Location Verification Failures

Resolve issues when the app can’t verify your location for attendance.

troubleshootinglocation
3 steps

Fix Outside Session Window Errors

Resolve the error indicating that actions are not allowed outside the scheduled class time.

troubleshootingsession-window
2 steps

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